FAQS

FAQs

Scheduling

Parking and Set-Up

MENU


Scheduling

How do I book The Family Pizza Truck for my party?

Contact us for availability, email us at familypizzatruck@gmail.com, or call 860.426.2858

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How far ahead should I book?

Reservations are on a first come first served basis with deposit. We cannot guarantee availability so reserve your event fast.

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If the date I’d like is booked, is there a waiting list?

Yes, please call or email.

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When do you need to know my final head count?

One week prior to the event.

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What if I have to cancel my party?

Deposits are non-refundable but will be applied for any future event we cater for you.

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How much is it if I have less than 50 people?

We charge for 50 people or less so the charge is the same if you have less than 50.

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What is your minimum number of people?

We have no minimum requirement but the event charge is the same. Please see our pricing.

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What is your maximum party number?

We can accommodate 70 people. Additional charges apply for parties over 50. Please see our pricing.

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Do I have to pay full price for children?

Kids 5 and under are free.

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Can you come earlier?

We will do our best to accommodate your request provided it does not cause a scheduling conflict. Please call well ahead of time.

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How long are the parties?

We are at each party for three hours (including setup and breakdown). If you would like additional time, please ask and we will do our best to accommodate (schedule permitting).

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What happens if it rains?

We work in light to moderate rain. We have an awning that extends over our service window, but we do not have protection against the wind or covers for the serving table.

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Can you bring pizzas inside?

Yes, our staff is happy to bring pizzas in for your guests but we remain outside.

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Parking and Set-Up

What are the dimensions of the truck?

Our truck is 20 feet long, eight feet wide, and 9 feet tall. We also require a 10-foot by 10-foot prep and service area.

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Do we need to provide power and water?

No. Our truck is self-sufficient and comes equipped with a generator and hot water pump.

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Can you park in the backyard?

Yes we are able to setup in your yard provided it is level and the ground is firm enough. We will do our best to minimize the impact on your lawn, but cannot make any guarantees and are not responsible.

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Can you park on the street in front of my house?

As long as it does not cause any traffic or safety issues we are able to park in the street. The road must be reasonably level and we will need a 10′ x 10′ area for our prep and service tables.

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Can you pull into my garage?

We are unable to operate in enclosed spaces due to safety concerns from chimney exhaust.

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Do you provide paper goods and utensils?

Yes, paper plates, napkins and plastic utensils will be provided.

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MENU

Do you do gluten free pizzas?

Yes, we provide gluten-free crusts upon request. We are unable to guarantee against cross contamination and are NOT Certified Gluten-Free. Please consult with your health care practitioner before consuming any of our food.

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Do you take requests for pizzas?

Yes, once we are past the party’s initial rush we will accommodate requests.

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